i have the same problem and got some lengthy answers not lost but unable to emit, further one could usually reedit and correct some
writing or other faults, now i cannot anymore edit.
another point is i have visibly two Kitcos, one i have access to and another which probably is working with an old pin, but i do not have anymore. Can however not get rid of the one i cannot use.
almost every week there is an update on, but they never say what they do, I gess they put in spyware, this morning my wifes' computer didn't start, something was wrong, they said they would repair but it didn't work neither, then rebooted and again we could not statr the comp. Then a third time it worked.
I have heard they install spy or malware just in those twilight moments to get all kind of info probably bank info or other more personal info.
We have no idea what they insert, do or change, I think they should tell the user what they do or intend in plain. To say they update is IMO not enough.
Rgds Golditiki2+++