Page 1 of 3 123 LastLast
Results 1 to 10 of 25

Thread: When previewing or going to advanced view text is gone

  1. #1

    Default When previewing or going to advanced view text is gone

    When using the quick reply and then going to advanced view the already entered text is in the preview pane, but the enter text field is empty. This just started yesterday.
    What's the Frequency, Kenneth?

    432Hz

  2. #2

    Default

    Might be browser or settings related, I currently show no issues with Chrome & IE off Windows. Maybe anybody else could shine some light on this matter or has been experiencing this same problem ?

  3. #3

    Default

    I just posted in the General forum and when I go to edit the post there is nothing in the edit box. This is both Firefox and IE.

    https://gold-forum.kitco.com/showthr...rror-Expert%94
    What's the Frequency, Kenneth?

    432Hz

  4. #4
    Join Date
    Mar 2008
    Posts
    15,218

    Default

    Quote Originally Posted by redraspberry View Post
    I just posted in the General forum and when I go to edit the post there is nothing in the edit box. This is both Firefox and IE.

    https://gold-forum.kitco.com/showthr...rror-Expert%94
    Well no wonder, look at the subject matter. It was the CIA....

    (Just kidding, had that problem too yesterday. Thought it was just me....)

  5. #5
    Join Date
    Mar 2008
    Posts
    15,218

    Default

    Still happens randomly. When going to Advanced, text box is blank. Maybe it's just me and red. The one thing we have on common....

  6. #6
    Join Date
    Oct 2014
    Posts
    357

    Default

    Tried to reproduce on different machines unsuccessfully. Not sure what the problem is; very hard to tell since it's not a consistent occurrence.

  7. #7

    Default

    Quite frankly the whole text enter box has had issues since the last software change by Kitco. Many times it will not space copied text, some times it double spaces copied text. If I add a space to the copied text that in the preview pane shows no spacing it will then triple space sometimes.
    What's the Frequency, Kenneth?

    432Hz

  8. #8

    Default

    Quote Originally Posted by SuperMod View Post
    Might be browser or settings related, I currently show no issues with Chrome & IE off Windows. Maybe anybody else could shine some light on this matter or has been experiencing this same problem ?
    I am using Chrome and having issues today.

    (This is the first time I have posted in 12 days.)
    Legal Disclaimer: I am not a doctor, nor do I play one on TV.

    "It's tough to make predictions, especially about the future." -- Yogi Berra
    A variant of this has also been attributed to physicist Niels Bohr, and others.

    "Tis against some menís principle to pay interest, and seems against othersí interest to pay the principal." -- Benjamin Franklin

    The School of Hard Knocks is where you get the lesson after you fail the test.

    Book title: "The Best Way to Rob a Bank Is to Own One"

  9. #9
    Join Date
    Oct 2006
    Posts
    4,200

    Default

    To diagnose this we need to look for the common factor. I have not seen this using Firefox, even with Adblock Plus. That suggests to me that server side (i.e. at Kitco) may not be a common factor, unless it happens at some time perhaps under heavy load when I have not been on, or it depends on the route to the server, or some OS or add-on factor. So factors people need to note when experiencing this problem should include:

    Time of day it happens (don't forget to specify time zone) and general geographic area (state should be good enough to begin with).
    Which browser, which version of it, and any extensions/add-ons/plugins that you think might be relevant,
    e.g. Adblock (which variant? There are forks and things with similar names). Which O.S. e.g. Windows (32 bit or 64 bit? XP, 7, 8, 8.1, or 10? Linux (Ubuntu, Debian, etc.), Android, etc.
    Does it happen everywhere in the forum? Do you have an account on another forum based on vBulletin where you can check if the same edit problem occurs there? Kitco currently runs vBulletin 4.2.1. It might not be a good idea to suggest other gold/silver forums (I know one runs vBulletin 4.2.0), but here is one on an unrelated topic that runs vB 4.2.3:
    http://www.lrbaggs.com/forum/forum.php

    Searches indicate possible problems with PHP version on server, or special characters in post:

    Edit Post = Blank Post... "when I edit a Post, or I give preview, the text area sometimes is empty..." [on vBulletin 3.8.10 Beta 1 site, about VBulletin 4.2.0]
    http://www.vbulletin.org/forum/showthread.php?t=293981

    Edit box blank due to special characters in post [about vBulletin 3.8.7]
    http://www.vbulletin.com/forum/forum...acters-in-post

    Tip: To avoid data loss for any reason, prepare your post in an external editor (or copy it there while writing) and save it for future reference. If you do this for long enough, you will need a search engine to find stuff in your own files! (I suggest FileSeek by BinaryFortress...)

  10. #10
    Join Date
    Oct 2006
    Posts
    4,200

    Default

    Quote Originally Posted by Customer Care View Post
    Tried to reproduce on different machines unsuccessfully. Not sure what the problem is; very hard to tell since it's not a consistent occurrence.
    Q: Did Kitco make any changes to the server vBulletin setup or PHP about two weeks ago?

Page 1 of 3 123 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •