View Full Version : How do you reset a PW?

07-18-2018, 08:10 PM
So I get a notice that I cannot log-in because the PW is expired and need to reset it.
When I get to the change PW page, it keeps saying my old PW is wrong, so go to the reset PW.
I get the email for the forgotten PW and it is not on the email, just a link back to the first page.
An end less loop.
What is the big secret?

07-19-2018, 08:57 AM
Hi Comet

I reset mine from here https://gold-forum.kitco.com/profile.php?do=editpassword whenever the forum s/w says it is required. It seems that the email address near bottom of form must be filled in even though it has not changed. Give that a try.