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Ronbo
10-19-2014, 06:52 PM
Hi - I have seen the prices change on the kitco home page over the weekend and I am wondering what gives with that? Hmm - :confused:

Customer Care
10-21-2014, 08:05 AM
Hi Ronbo. Thank you for your interest in Kitco's website and for reporting a possible issue.
Please note that world markets reopen at 6pm Eastern Time on Sunday. Therefore, seeing a price change as of this time is normal.
If you did notice a price change prior to this time, please provide any information (time, date, metal prices, URL, screenshots, etc.) to info@kitco.com that is likely in assisting us with investigating the matter and initiating a fix if needed. We will have our IT department look into the matter with the information provided in order to determine if there is an issue. Thank you once again for the support!